Aerial view of a coastal resort with a swimming pool, tennis courts, parking lot, surrounded by greenery, sandy dunes, and ocean shoreline.

Driftwood Resort

Website Privacy Policy

Effective Date: October 22, 2026

Driftwood Resort (“Resort,” “we,” “us,” or “our”), located in Montauk, New York, respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit www.driftwoodmontauk.com (the “Site”), submit an inquiry, sign up for communications, or make a reservation through services linked to the Site.

Information We Collect

We may collect personal information that you provide when you contact us, request information, make a reservation, subscribe to communications, complete a survey, or participate in a promotion. This information may include:

  • Your name, email address, telephone number, and mailing address.
  • Reservation details, including arrival and departure dates, guest information, and accommodation preferences.
  • Information you provide in questions, requests, surveys, or other communications.
  • Payment and billing information submitted through our reservation or payment providers.

We and our service providers may also collect information automatically when you use the Site, such as your IP address, browser type, device information, pages visited, referring website, and the dates and times of your visits. Some of this information may be collected through cookies or similar technologies.

We may create aggregated or de-identified information to understand general patterns of Site use.

How We Use Information

We may use information to:

  • Respond to inquiries and provide requested information.
  • Process, manage, and communicate with you about reservations.
  • Provide guest services and accommodate requests.
  • Send reservation confirmations, arrival instructions, and other service-related communications.
  • Send promotional emails or surveys, subject to your preferences and applicable consent requirements.
  • Administer promotions or sweepstakes, when offered.
  • Operate, maintain, secure, and improve the Site and our services.
  • Prevent fraud, address misuse, and comply with legal obligations.

If you provide information about another person, please ensure that you are authorized to do so.

When We Share Information

We may share personal information with service providers that help us operate the Site and provide our services, including website hosting, reservations, payment processing, guest communications, email delivery, and analytics.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, investigate suspected fraud or misuse, or protect the rights, property, or safety of the Resort, our guests, or others.

If a promotion involves another business, any additional sharing of personal information will be described in the promotion’s terms or at the point of collection.

We may share aggregated or de-identified information that does not identify individual visitors.

Online Reservations and Payment Services

The Site links to a third-party reservation service. When you make a reservation or submit payment information through that service, the provider may collect and process your information under its own privacy policy and terms.

We may receive reservation and guest information from the provider to manage your booking and stay. Please review the privacy notices presented during the reservation and payment process.

Marketing Communications and Your Choices

You may unsubscribe from promotional emails by using the unsubscribe link in those messages or contacting us using the details below.

Opting out of promotional communications does not prevent us from sending communications necessary to manage your reservation, respond to a request, or provide services related to your stay.

Cookies and Similar Technologies

The Site may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve the browsing experience.

Cookies are small files stored on your device. Cookies and similar technologies may collect identifiers and information about your browsing activity; they are not necessarily anonymous.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality. Where available, you may also use the Site’s cookie preference controls.

Third-party services linked to or integrated with the Site may use their own cookies or similar technologies. Their collection and use of information are governed by their respective privacy notices.

Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information under our control. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Please avoid sending payment card details or other sensitive information through general inquiry forms or ordinary email.

Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including managing reservations, providing services, maintaining appropriate business records, resolving disputes, and meeting legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Privacy Requests

You may contact us to request access to, correction of, or deletion of your personal information, or to ask questions about its use.

Depending on where you live and the laws that apply, you may have additional privacy rights. We will respond to requests as required by applicable law. We may need to verify your identity before fulfilling a request, and certain information may need to be retained for legal or operational reasons.

Children’s Privacy

The Site is intended for adults arranging travel or seeking information about the Resort. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site.

If you believe a child under 13 has provided personal information through the Site, please contact us so that we can investigate and take appropriate steps to delete it. Adults making reservations may provide information about accompanying children as needed to arrange accommodations.

Links to Other Websites

The Site may contain links to websites or services operated by third parties. This Privacy Policy does not apply to those websites or services. Please review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. If applicable law requires additional notice or consent for a change, we will provide that notice or obtain that consent.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact:

Driftwood Resort
2178 Montauk Highway
Montauk, NY 11954
Email: info@driftwoodmontauk.com
Telephone: (631) 668-5744
Website: www.driftwoodmontauk.com

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